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We will notify you once we&#x2019;ve received and inspected your return and you&#x2019;ll be automatically refunded on your original payment method within 4-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we&#x2019;ve approved your return, please contact us at hello@oneakids.com

We will notify you once we’ve received and inspected your return and you’ll be automatically refunded on your original payment method within 4-7 business days. Please remember it can take some time for your bank or credit card company to process and

REFUNDS

REFUND POLICY

PROCESSING TIME

SHIPPING TIME

DO YOU OFFER FREE SHIPPING?

GENERAL INFORMATION

HOW CAN I TRACK MY ORDER?

I JUST PLACED MY ORDER, WHEN WILL I RECEIVE IT?

WHERE ARE ORDERS SHIPPED FROM?

DO YOU SHIP OUTSIDE THE UNITED STATES?

SHIPPING POLICY

HOW DOES REAL TIME INVENTORY WORK?

IS MY CREDIT CARD SECURE?

WHERE IS ONEA LOCATED?

DO YOU MAKE PRICE ADJUSTMENTS?

INFLUENCERS & BRANDS – WANT TO COLLABORATE?

SOCIAL MEDIA POLICY

HAVE A QUESTION THAT'S STILL UNANSWERED?

WHOLESALE

FAQs

SIZE CHART

CAN I CANCEL MY ORDER?

HOW DO I PLACE ORDERS?

CAN I CHANGE MY SHIPPING ADDRESS?

HOW DO I PAY FOR MY ORDER?

WHAT SHOULD I DO IF I RECEIVE A DEFECTIVE OR DAMAGED ITEM?

ORDER MANAGEMENT

WHAT ARE YOUR PRODUCTS MADE OF?

HOW DO I WASH/CARE FOR MY ONEA?

WHY DON'T THE SIZES ON SOME PRODUCT TAGS MATCH THE SIZE I ORDERED?

WHERE ARE YOUR PRODUCTS MANUFACTURED?

PRODUCT FAQ's

RETURN / EXCHANGE POLICY?

DAMAGES AND ISSUES

EXCEPTIONS / NON-RETURNABLE ITEMS

EXCHANGES

RETURN FEES

REFUNDSUpdated 10 months ago