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FAQs

HOW DOES REAL TIME INVENTORY WORK?

Our inventory is managed in real time. Product availability is displayed on each product page. It is important to know that your shopping bag will not reserve the actual inventory on your order until the checkout process is completed. On occasion, it

IS MY CREDIT CARD SECURE?

The importance of security for all personally identifiable information associated with our customers is of utmost concern to us. We take great care in providing secure transmission of your information from your computer to our servers. For instance,

WHERE IS ONEA LOCATED?

Onea's corporate office is located at 1441 Broadway, Ste 6116, New York, NY 10018.Our remote team is based in New York, California, the UK, and China.

DO YOU MAKE PRICE ADJUSTMENTS?

We cannot make price adjustments to orders placed before or after our special sales.

INFLUENCERS & BRANDS – WANT TO COLLABORATE?

We love working with influencers and brands who have a love for children's fashion and share our aesthetic, please contact us at [email protected]

SOCIAL MEDIA POLICY

We absolutely love seeing photos of your babes all cozy and growing in their Onea Kids gear on our social media platforms and when you tag our account @oneakids. Please note that use of the hashtag #oneakids or tagging your photo with our handle, @on

HAVE A QUESTION THAT'S STILL UNANSWERED?

We're here to help! Email us at: [email protected]  For a quicker response, include your order number in the subject line.

WHOLESALE

1. Do you offer wholesale pricing?Yes! All of our products are available at wholesale prices. 2. What is the minimum order quantity?The minimum order is 50 pieces per product and per color. Sizes can be mixed within those 50 pieces. 3. Can I mix colo